Cozumel Hotel & Resort Trademark Collection By Wyndham, Cozumel

I had a wonderful experience at the Cozumel Hotel and Resort. The ability to dive straight from the hotel was a huge bonus. The dining provided some great meals, though some items could have been warmer. While the room met my expectations, a couple of minor issues distracted from the comfort. Overall, it was a good value for money and I'd gladly return.

The hotel has a beautiful setting and friendly staff that create a welcoming atmosphere, but unfortunately, my experience was marred by several issues. The management didn't enforce rules that would have ensured a more pleasant environment for all guests, and the quality of the food and cleanliness of the rooms left much to be desired. While it may cater well to families, it doesn't seem to prioritize adult guests, making it less than ideal for that demographic.

I really enjoyed my stay here with lots of friendly staff ready to assist. The snorkeling right off the hotel beach was fantastic, and the room was clean and comfortable. However, the heat in August can be quite overwhelming, especially during walks to the town. The pool was also warmer than expected and not very refreshing. Overall, for what I paid, it offered great value, with an amazing breakfast buffet.

I had a mixed experience at the hotel. The room was fantastic, with great air conditioning and plenty of space. The location is perfect for exploring downtown and the snorkeling area was beautiful. However, the service was inconsistent, especially during our final lunch, where we felt a bit ignored. Overall, the hotel has great potential but could improve in certain areas.

The hotel has a lot of potential with a spacious swimming pool and a good location near downtown. However, the experience falls short due to outdated facilities and poor dining options. While the staff was accommodating, the overall atmosphere and amenities do not meet the expectations of a higher-rated resort.